8 Ways to Hit the X in CX FACE-TO-FACE
Do you want to Improve Customer Experience?! Do you want to Improve Revenues?! Of course the answer is an emphatic “YES!!!” The solution is simpler and more affordable than you think! In an age when every call and click is monitored, remember: the most important interaction we can monitor is in-person, Face-to-Face (F2F). Reveal’s F2F.AI […]
Breakthrough: Face-to-Face Analytics
“This Call is Being Recorded for Quality Control Purposes. But Don’t Expect Quality Control When You Visit our Stores…” Have you ever stopped to ask why call center calls are recorded “for quality control purposes”? Today, after customers log into a banking or shopping site, each chat, bot, click, email, message and contact form is […]
