8 Ways to Hit the X in CX FACE-TO-FACE

Do you want to Improve Customer Experience?! Do you want to Improve Revenues?! Of course the answer is an emphatic “YES!!!” The solution is simpler and more affordable than you think! In an age when every call and click is monitored, remember: the most important interaction we can monitor is in-person, Face-to-Face (F2F). Reveal’s F2F.AI […]

Financial Sector’s No-Action Position = Vulnerability during COVID-19

Social distancing challenges your institution to know your customer (KYC) face-to-face. The good news is your bank, financial advisory or brokerage will not be fined by the authorities if you don’t record calls between your agents and customers, because your team is working from home and cannot record and save calls. The bad news is […]