Measuring Super Experience at the Supermarket
Supermarkets, like other retailers, benefit by evaluating customer experience (CX). Here, margins may be small, but 1 cartful x 52 weeks = big annual revenues! Here are 3 ways supermarkets can evaluate CX with one robust, but simple customer experience analytics tool. Reveal’s face-to-face, artificial intelligence (AI)-powered solution, F2F.AI, offers hands-free capture of interactions and […]
