F2F.AI Analytics Pioneers
Reveal is an enterprise-grade, cloud-based SaaS solution that helps organizations capture essential data and produce relevant business insights from face-to-face (F2F) interactions, providing a comprehensive digital picture of business interactions and transactions.
F2F.AI Analytics Pioneers
Reveal is an enterprise-grade, cloud-based SaaS solution that helps organizations capture essential data and produce relevant business insights from face-to-face (F2F) interactions, providing a comprehensive digital picture of business interactions and transactions.
Leverage Data to Improve Your Business Results!
Enhance Sales Performance
Leverage the scripts that sell! Use AI to help your in-store / in-branch sales team repeat the phrases and behaviors that contribute to sales, increase purchase amounts and strengthen customer loyalty. Reveal is the perfect tool for rehearsing sales scripts, too!
Monitor Customer Satisfaction
Compare revenue generation to customer satisfaction and you will learn a lot about your business, sales team and how both contribute to the success of your business. Satisfaction is a key performance measure for staff, as well as customers!
Know What Matters
When a topic is important, people talk about it. Reveal monitors key words, ensuring you know what matters to your staff and customers on a daily basis. Keep track of trends, challenges and reactions to topics of interest to you through keyword searches!
Listen to VoC
Your customers and clients will tell you what they want and like…and what they don’t! Reveal’s F2F Analytics help you listen more closely in near real-time, without invading individuals’ privacy. Benefit from the F2F visit to learn more about your customers!
Gather Intelligence
Whether you seek data about your pricing or product offerings, customer service or competitive status, you must listen closely. By analyzing F2F interactions and transactions, you will gain greater insights and stay one step ahead at all times.
Evaluate your F2F Business
Whether in retail, hospitality, healthcare or banking, every customer interaction offers insights for improvement and growth. Until now, you have focused on calls and online exchanges. Now, Reveal enables you to really see your customer face-to-face.
Value for All Your Operations
Using a robust, yet simple-to-use solution, organizations, sales reps, agents and managers can benefit from F2F meetings by obtaining data, transcripts, alerts and actionable insights that have significant impact on:
Revenue Generation
Compliance
Customer Experience
Competitiveness
Risk Management
Diversity & Inclusion
Training
Documentation
Companies routinely record phone and video meetings, emails and chats, then analyze them using AI… but what about in the real world, where people engage in conversations, negotiations, transactions and behavior that impact your business, organization or brand?
